Government of India

CUP-19: COVID Urban Practices : Innovation / Initiative

A Glimpse of Initiative


Call Center for psychological support


State/UT Name : Kerala

Place : Chengannur

Type of Initiative : Campaigns and Communications

Date of Initiative : 14-04-2020

What Initiative Were Taken? : Call Center for psychological support

Details : All PMAY beneficiaries are in distress during the lock down period. They are facing lots of problems like no job, no money. house construction is pending etc.. in this time they need a psychological support . for realizing this PMAY cell in ULB started a call center for PMAY beneficiaries. PMAY SDS call all PMAY beneficiaries and talk .

Outcome :